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SHIPPING & RETURNS

SHIPPING POLICY

For the time being, We only process orders for delivery within India. Your shipping address, city, state and pin code will be verified before shipping the product. If Your order cannot be delivered by Our delivery partners, We shall request You to provide Us with a different shipping address that can be serviced by Our delivery partners. If there is any dispute regarding the delivery of any order to the shipping address specified by You that is not covered by Our delivery partners, the Company shall not be held responsible for not delivering the products. If the order has already been paid for, the refund will be processed directly back to Your credit card, debit card or bank account or any other payment method used for the transaction. 

Before processing, dispatching or delivering any product or service to You, the Company may request You to provide documents supporting Your identity. These documents may include, but are not limited to, an identification or residence proof issued by the Government of India, to establish the ownership of the instrument of payment used by You for the purchase of a product or service.

We usually get most orders delivered within 2 to 8 working days from the date of Order Acceptance.

RETURN & EXCHANGE POLICY

If You receive a product that has any defect or damage (not on account of Your actions), please inform Us at gupta_ankur23@yahoo.com within 48 hours of receipt of the product. Once the product is returned to Our warehouse, the damage will be assessed by Us and if We believe that the damage complaint is genuine, a replacement or refund or some other corrective measure may be offered by Us to address the issue. If the product can be repaired by Us without damaging the quality, it shall be repaired and returned back to You. If the damage or defect complaint is not genuine and the product is found to be in good working condition by Us, then all transport costs of the shipment (including for return of the product to Our warehouse and then subsequent delivery of the same product back to You) shall be borne by You, the customer. If the defect or damage has not been communicated to Us within 48 hours of receipt of the product(s), We shall not be held responsible for failure to provide a refund or replacement of the product, even though the period of 7 days to return the product has not expired.

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